Return Policy
Thank you for choosing "The Book of Revelation Illustrated Verse by Verse." We want to ensure your satisfaction with your purchase. Please review our return policy below:
Return Period: Customers have 30 days from the date of purchase to initiate a return.
Return Eligibility:
- To be eligible for a return, the book must be in its original condition.
- E-books are non-returnable.
Return Process:
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Contact Us: To initiate a return, please contact our customer service team at admin@goldentrumpet.com within the 30-day return period.
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Provide Information: Please provide your order number and the reason for the return.
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Shipping Costs: Customers are responsible for all shipping costs associated with the return. This includes the original shipping cost to send the book to you and the cost to return the book to us.
Damaged Books: If the book arrives damaged, please follow these steps:
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Document Damage: Take a clear picture of the damaged book, clearly showing the extent of the damage.
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Send Email: Send an email to admin@goldentrumpet.com with the subject line "Damaged Book - [Your Order Number]." Attach the picture of the damaged book and provide a brief description of the damage.
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Replacement Process: Once we receive your email and assess the damage, we will send you a replacement copy of the book. Please allow reasonable time for processing and shipping.
Refund or Replacement:
- Replacements will be sent to the original shipment address.
- Refunds will be issued to the original payment method.
E-book Returns:
- E-books are non-returnable. Once purchased, they cannot be refunded or exchanged.
Contact Information: If you have any questions or concerns regarding our return policy, please contact our customer service team at admin@goldentrumpet.com.
Thank you for choosing "The Book of Revelation Illustrated Verse by Verse." We appreciate your understanding and cooperation with our return policy.