This Privacy Statement was last updated on May 1, 2008.
If you have not reviewed it since that date, please do so.
You will not receive any other notice of changes to this statement.
Privacy Information for goldentrumpet.com
Golden Trumpet LLC, operator of this site, recognizes the confidentiality of information that may be disclosed by members in registering or making purchases from our website and we are committed to protecting your privacy. The following discloses our information gathering and dissemination practices for this site.
OVERVIEW
The personal, private information that is provided to us by individual members is not provided to unrelated third parties except in rare cases set forth below or involving possible violations of our Terms and Conditions or as may be required by law. We do collect some data, always with your knowledge, that is used to fulfill orders and otherwise enhance content to better meet the needs of our users.
The specifics of our use of personal information are best described in the answers to the following Frequently Asked Questions:
Do you ask for personal information from your members?
Yes. We ask for your name, mailing address, telephone number, e-mail address, and other limited personal information when you sign up as a member, when you use features such as e-mail, and when you make purchases from us. Much of this information may be entered at your discretion.
To facilitate payment and fulfillment in connection with membership and other purchases from us, we will request personal credit card, debit card or other payment information.
How do you use my personal information?
The primary use of your personal information, other than directly in connection with a purchase, is to efficiently provide you with personalized, relevant information and services.
We will also use registration information to let you know about new features or other offers of interest from us and to address customer service needs and requests.
In distributing advertiser or sponsor messages, the advertiser is not given access to individual account information. We do not sell, rent or otherwise distribute the personal information you provide us to these advertisers for their use. Advertisers simply provide the advertising message and we then display the ad to appropriate users.
We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Will you use my information for direct mailings?
You can register with our website if you would like to receive updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out a subscription form, in which case we will send electronic mail or other mail to you, for the purpose of informing you of changes or additions to goldentrumpet.com, or Golden Trumpet LLC related products and services. If you do not want to receive such mailings, you may opt out at any time by using the unsubscribe link listed in the e-mail or at your preferences page.
Will you disclose any of my personal information to third parties?
We will not disclose your personal information provided in connection with membership registration or purchases, except as described in this Privacy Statement or as may be required by law, or to protect the rights or property of Golden Trumpet LLC.
Information submitted by you online (such as information about products you purchase from us, your name, address, e-mail address) may be shared with companies with which we have a commercial relationship and through which you reached goldentrumpet.com, for marketing purposes. For example, if you make a purchase with us because of a special offer made through another site acting as a distributor of our products, in that circumstance you will be considered their customer as well. We will not, except as may be required by law, share with any other party your password or payment information.
Other circumstances where limited personal information may be disclosed are specifically described when the data is collected, or in the rules of special promotions we may offer from time to time.
We do reserve the right to disclose aggregated user statistics, such as "40 percent of our users are younger than age 65" or "20,000 members indicate an interest in memorial cards" in order to describe our services to prospective partners, advertisers, and other third parties.
Under protection of confidentiality agreements, we use third party processors in some cases to help us provide services and manage our sites and relationships with you. These may include purchase and order fulfillment, credit card processing, removing duplicate information from lists, providing marketing assistance and providing other customer services. Third-party processors and providers will be given access only to that information needed to perform their support functions, and are prohibited from using it for other purposes.
As our business continues to grow, we might buy or sell subsidiaries or business units. In these transactions, customer information is often one of the transferred assets, remaining subject to promises made in existing privacy statements. Also, in the event that Golden Trumpet LLC, or substantially all of its assets are acquired, customer information will as a matter of course be one of the transferred assets.
Do you use IP Addresses and cookies?
IP Addresses:
We do use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information such as geographic distribution of our members and may be used to "geolocate" our members to allow us to provide services appropriate to your place of residence.
Cookies:
Contrary to popular myth, cookies do not extract private or personal information from your computer's memory, but rather, record only information you volunteer to us upon registering or visiting the site. Cookies are tiny files placed onto the hard drive of your computer when you register at our Web site that enable our server to recognize or "remember" who you are each time you return. We may make limited use of cookies to deliver content specific to your interests. For instance, we may use cookies to retain your personal preferences, hold session information for a "shopping basket," or save your password so it doesn’t have to be re-entered each time you login.
Advertiser Cookies:
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
What else should I know about privacy?
The following details a few key issues mentioned in context above:
Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, as well as personal data sent to us via U.S. postal mail.
How You Can Access Or Correct Your Information: You can access all your personally identifiable information that we collect online and maintain by contacting us. Be aware that we will require your full name, address and phone number to help you. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us: Should you have other questions or concerns about these privacy policies, please contact us using the information below:
Golden Trumpet, LLC
4920 Starmount Drive
Greensboro, NC 27410
336.292.9900 |
